We provide food, shelter, connection, and housing support.

According to the 2024 Point in Time (PiT) Count, 3,121 Calgarians experience homelessness on any given night with 74% of people staying in shelter. For a multitude of reasons, these folks do not have a safe and comfortable home of their own to rest, eat, socialize, and thrive.

Our emergency shelter provides more than just a place to stay for those at risk of or experiencing homelessness. We offer a broad spectrum of care including health programs and housing options – all geared to helping people find their way home. As a housing-focused shelter, we work with individuals to make their stay with us as brief as possible.

The DI offers low-barrier support for adults (18+); no eligibility requirements and no referral required

• Supervised overnight sleeping accommodation
• Supervised daytime sleeping accommodation
• Meals (breakfast, lunch, and dinner) and bagged lunches
• Hygiene services, including showers, laundry, and hygiene products
• Emergency clothing for those staying in shelter
• Supervised day drop-in service
• Mail, fax, telephone services
• Storage lockers available for individuals staying in shelter
• Support to vulnerable groups in times of extreme heat or cold, and other severe weather conditions

We’re always open

• Walk in 24/7, 365 days a year
• Located at 1 Dermot-Baldwin Way SE
• Call our 24-hour line: (403) 266-3600

Resources

In partnership with OrgCode Consulting Inc., we are pleased to present this guide designed to assist shelters in the ongoing integration of person-centered, trauma-informed care within emergency shelter. Recognizing the importance of continuous improvement in fostering a more empathetic and housing-focused approach, we understand that this guide is a dynamic tool that will grow and adapt through ongoing feedback and collaborative efforts.

Please feel free to reach out to Kevin Webb at kevinw@thedi.ca to share your perspectives, suggestions, and any noteworthy practices that have proven successful in your shelter setting.