Get Help

Are you in an emergency?

Here are some phone numbers you can call if you need assistance now:

Ambulance, Fire, Police – 911

Distress Centre Calgary – 403-266-4357

Suicide Prevention & Support – 1-833-456-4566

DOAP Team – 403-998-7388

Don’t know who to call? Dial 211, the Community & Social Services Help Line. They can help!


Where is the Calgary Drop-In Centre?

Calgary Drop-In Centre (the DI)

Address: 1 Dermot Baldwin Way SE

Click here to get directions

Call us: 403-266-3600

Click here to download our Community Resources Guide

Please note: Our capacity is less than usual due to COVID-19. We will do our best to help you during this time.

Our meal service is currently limited to those registered at the shelter. If you are in need of a meal, please call the Calgary Food Bank at 403-253-2055 to book a food hamper.

Our Clothing Room is CLOSED

While our clothing room at our main shelter will be closed as of February 17, 2023, it still provides clothing, outerwear, shoes, and other essentials to those staying at the DI and distributes clothing to partner agencies and outreach groups to help those in need. 

Downtown Calgary Victim Services

The Downtown Calgary Victim Services program supports vulnerable people who have been victims of crime. This team acts as a liaison for their client and the justice system.

If you are a victim of a crime and need help, give us a call:

587-888-4546 or 403-988-7538

These are some other great resources in the city.

Alpha House

Best suited for alcohol and drug users in a judgment-free zone.

Phone: 403-234-7388
Address: 203 15th Avenue SE (map)

Be The Change

Best suited for those currently experiencing homelessness in need of essential resources.

Phone: 587-224-9114

Inn from the Cold

Best suited for families.

Phone: 403-263-8384
Address: 110 11 Avenue SE (map)

Centre of Hope

Best suited for sober individuals.

Phone: 403-410-1111
Address: 420 9 Ave SE (map)

The YW

Best suited for women who need shelter.

Phone: 403-263-1550
Address: 1715 17 Avenue SE (map)

Avenue 15

Best suited for anyone seeking shelter between 12 – 17 years old.

Phone: 403-543-9651
Address: 938 15 Avenue SW (map)

Calgary Food Bank

Provides food hampers, but you must call them to book a hamper before you pick up.

Phone: 403-253-2055
Address: 5000 11 St SE (map)

Mustard Seed

Best suited for sober individuals.

Phone: 403-269-1319
Address: 102 11 Avenue SE (map)

Calgary Women's Emergency Shelter

Best suited for women seeking support because of family violence and abuse. It’s an undisclosed location for safety.

24-Hour Family Violence Helpline: 403-234-7233