Get Help
Are you in an emergency?
Here are some phone numbers you can call if you need assistance now:
Ambulance, Fire, Police – 911
Distress Centre Calgary – 403-266-4357
Suicide Prevention & Support – 1-833-456-4566
DOAP Team – 403-998-7388
Don’t know who to call? Dial 211, the Community & Social Services Help Line. They can help!
Where is the Calgary Drop-In Centre?
Calgary Drop-In Centre (the DI)
Address: 1 Dermot Baldwin Way, SE
Call us: 403-266-3600
Click here to download our Community Resources Guide
Please note: Our capacity is less than usual due to COVID-19. We will do our best to help you during this time.
Our meal service is currently limited to those registered at the shelter. If you are in need of a meal, please call the Calgary Food Bank at 403-253-2055 to book a food hamper.
Our Clothing Room is OPEN
The Clothing Room is available to anyone in the community who needs free clothing, shoes, undergarments, and more. Items are donated by Calgarians and are available while supplies last. Some restrictions apply.
Hours: Mondays, Wednesdays, and Saturdays: 1:00 to 3:45 p.m. (On extremely cold days, the Clothing Room may be open daily.)
Location: 1 Dermot Baldwin Way SE (The Clothing Room is accessed from 4th street on the north side of the building.)
Face masks are required and will be available at the front door. Hand sanitizer is also available to clean your hands.
Downtown Calgary Victim Services
The Downtown Calgary Victim Services program supports vulnerable people who have been victims of crime. This team acts as a liaison for their client and the justice system.
If you are a victim of a crime and need help, give us a call:
587-888-4546 or 403-988-7538
These are some other great resources in the city.
Alpha House
Best suited for alcohol and drug users in a judgment-free zone.
Phone: 403-234-7388
Address: 203 15th Avenue SE (map)
Be The Change
Best suited for those currently experiencing homelessness in need of essential resources.
Phone: 587-224-9114
Website: bethechangeyyc.org
Inn from the Cold
Best suited for families.
Phone: 403-263-8384
Address: 110 11 Avenue SE (map)
Centre of Hope
Best suited for sober individuals.
Phone: 403-410-1111
Address: 420 9 Ave SE (map)
The YW
Best suited for women who need shelter.
Phone: 403-263-1550
Address: 1715 17 Avenue SE (map)
Avenue 15
Best suited for anyone seeking shelter between 12 – 17 years old.
Phone: 403-543-9651
Address: 938 15 Avenue SW (map)
Calgary Food Bank
Provides food hampers, but you must call them to book a hamper before you pick up.
Phone: 403-253-2055
Address: 5000 11 St SE (map)
Website: calgaryfoodbank.com
Mustard Seed
Best suited for sober individuals.
Phone: 403-269-1319
Address: 102 11 Avenue SE (map)
Calgary Women's Emergency Shelter
Best suited for women seeking support because of family violence and abuse. It’s an undisclosed location for safety.
24-Hour Family Violence Helpline: 403-234-7233
Website: www.calgarywomensshelter.com